Privacy and Security
Personal Information (which you provide to us)
You may open an account with Capital OTB if you are at least eighteen (18) years old. If you are of legal age, then please be aware that Capital OTB collects and analyzes the following "Personal Information" provided by you during site registration and account funding:
- Your Social security number
- Your Name, Address, Date of Birth
- Your wagering history (identified by your account number and name)
- Your bank and credit card account numbers
- Purchases made by you on our site
Capital OTB asks players for phone numbers for account verification and for special, account safety circumstances. Capital OTB does not give out player phone number information or any other player information to any third party for uses not described as normal business operations.
Other Information (which we collect about you)
Capital OTB collects and analyzes the following Other Information about you when you interact with our online services:
- Your domain name, IP address, and click stream history on our site
- Cookies on your computer placed there by Capital OTB and by our business partners
- Your e-mail address if communicate with Capital OTB via e-mail and otherwise interact with Capital OTB via email.
- Information about the pages you access or visit on our sites.
- Information volunteered by you, such as survey information and/or site registrations.
- Network traffic, in order to identify unauthorized use attempts to upload or change information, or otherwise cause damage or conduct criminal activity.
How We Use this Information
We may use your Personal Information to fulfill the purpose for which you provide it to us, including, but not limited to verifying your identity and to fulfill your wagering activity.
Capital OTB reserves the right to use your Personal Information in order to ensure that wagering activity on our site meets all legal requirements. In addition, from time to time we may use your Personal Information to offer promotions and marketing offers to you; to assist you in enrolling in promotions and contests; to personalize your interactions within our site; and other uses which are generally limited to the use of our service. Personal Information may be disclosed to judicial or other government agencies in response to warrants, subpoenas or other governmental orders. You are hereby advised that in the event of a criminal investigation by state, federal authorities or regulatory inquiry pursuant to Capital OTB license, you waive any and all rights to account holder information and data in Capital OTB's possession, and you specifically authorize Capital OTB to disclose said data and information to law enforcement authorities. In this situation, you release Capital OTB, Churchill Downs Technology Initiatives Company, and Churchill Downs Incorporated from any and all liability related to such disclosure, to the fullest extent permissible by law.
From time to time, Capital OTB may share Other Information we collect about you with third parties, in an aggregate and confidential form only, in order to assist with marketing and other business activities.
All information collected by Capital OTB remains the exclusive property of Capital OTB.
Public Postings (Forums, Chat Rooms, Message Boards)
Please note that information you post in a chat room, a message board, a forum or another public posting area can be viewed by anyone with internet access. Please use caution when disclosing personal information in public posting areas like these. Capital OTB is not responsible for a third party's use of any information which you post in a public area.
Third Party Policy
By signing up at Capital OTB, customers are giving permission to CAPITAL OTB to potentially disclose contact information to third parties.
If you want to revoke your permission for Capital OTB to share contact information with partners or other third parties outside our business operations, you may do so by contacting customer service and specifying that you want to opt out of Capital OTB sharing your contact information with third parties. Once your request is received you will be removed from such contact within 14 business days.
What We Do To Protect Your Privacy
To ensure site security and network performance, Capital OTB monitors all inbound and outbound network traffic in order to identify unauthorized attempts to upload and change information, or otherwise cause damage or conduct criminal activity. Unauthorized attempts to upload or change information or otherwise cause damage to this service are strictly prohibited and shall be punishable under applicable state or federal law.
We use SSL encryption to protect sensitive information during your online interactions with Capital OTB. We utilize procedures to protect confidential information off-line, as well. Generally, we restrict access to your Personal Information to employees who need the information to perform a specific task for you. Our employees use password-protected screen-savers to protect against loss when they leave their desk. The servers which hold personally identifiable information are maintained in a locked, secure hosting environment.
Ability to Access Personal Information
Players may request access to their own personal information collected by Capital OTB. Players can request this information by following these steps:
Send a registered letter with your name, address, SS# to the following address:Capital OTB Information Request
510 Smith Street
Schenectady, NY 12305
Capital OTB representative will follow up by mail within 14 business days once your request is processed.
Opt-Out Policy for Capital OTB Solicitations
You may opt out of receiving advertising and general information e-mails from Capital OTB that are not associated with your account by contacting Capital OTB customer service and specifying that you want to opt out of receiving advertising and general information emails from Capital OTB. Once your request is received, you will be removed from such contact within five (5) business days.